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Services

Services at your disposal:
• Reception office open in low season, in the morning from 10:00 to 12:00 in the afternoon from 15:30 to 19:00, in high season in the morning from 09:00 to 13:00 in the afternoon from 16:00 to 20 :00.
• Condominial pool for adults and children (open from June 15th to September 15th)
Unsupervised (car) parking
• We are a Pet Friendly facility and pets are allowed on request, (cats and small dogs) at the time of booking with a supplement of Euro 180.00 for the entire stay (for sanitary provisions, access to some areas of the structure is not allowed them)
• Wi-Fi in the apartment, provided by third parties (any network interruptions will not be attributable to Sardegna Smeralda Suite).
• "Apartment Suite" service   towels change every 3/4 days, VIP Welcome upon arrival at the apartment and free pool towels rental. Upon-availability Early check-in from 10:30 am on the day of arrival and Late check-out up to 13:00 on the day of departure.

• Free shuttle service to the Sassi Beach and Ira Beach (provided by the Porto Rotondo Consozio from 15 June to 15 September).
• Beach services bookable on request, provided by external operators (subject to availability)
• Excursions by sea and by land (provided by external operators (subject to availability)
In the immediate vicinity of the Residence, you will find: Supermarket, bar, tobacconist, post office, bank ATM, medical guard, laundry, boutiques, equipped gym, wellness center, craft shops.

Paid services on request:

Daily cleaning with linen change (excluding kitchenette):
• Studio € 50.00
• One-room apartment € 65.00
• Two-room apartment € 85.00
Change of bed linen and towels: € 10.00 per person
Pool rental towel : € 5.00 per person

Crib on request: € 50.00
High chair on request: € 50.00

Wellness Center, service provided by third parties (by reservation)
"Il Pevero" Golf Course Porto Cervo (in external organizations)
Transfer from the airport to the Hotel and vice versa (by reservation)
Babysitting service on request.
Rent a car, mopeds, bicycles, dinghies. (from external operators)
Conditions of stay:
• Check-in and delivery of the apartment: from 4.00 pm on the day of arrival until 8.00 pm (for late arrivals a penalty may be applied, at the Management's discretion, of € 50.00 as "Late check -in ", if not reported, the delivery of the apartment is not guaranteed)
• Check-out and return of the room: from 9.00 to 10.30 on the day of departure, Day Use € 100.00
• Compulsory security deposit, to guarantee the payment of optional services and any damage caused: € 200.00 (to be paid at check-in together with full payment of the stay.
• Forfait Services with obligatory on-site payment: Includes consumption of electricity, water and gas, air conditioning, towels and bed linen with weekly change, final cleaning of the apartment,
Studio € 60.00, Two-room apartment € 75.00, Three-room apartment € 95.00

Cancellation penalties applied:
No penalty in case of cancellation communicated within 30 days before the date of arrival.
• from 29 to 15 days before the arrival: 30% penalty
• from 14 to 07 days before the arrival: 50% penalty
• 06 to 02 days prior to arrival: 80%
• from 1 day to No Show or cancellation on the day of arrival: 100%
• Early departure from the reservation: penalty: 100% of the stay is not finished

The Management is not responsible for the limitations of some services in the periods considered as low and medium season

For request, please fill in the following form. You will be contacted as soon as possible.

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